Job Description

Job Description

Job Description

CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS!

Location: 9929 Race Track Road, Tampa, FL 33626

Grow and advance your career at our industry-leading company, recognized for the last 7 years as the winner of " Best Places to Work in Collections”.

At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼

At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.

We offer industry-leading bonus structures and benefits!

Job description

Collections Representative Responsibilities:

• Handle inbound and outbound calls for past-due accounts.
• Keeping track of all accounts in your route
• Negotiate outstanding debts.
• Planning a course of action to recover outstanding payments.
• Handle questions and complaints.
• Adhere to all local, state, and federal laws governing the debt collection industry.

Collections Agent Qualifications:

• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.
• Basic math and computer literacy skills.
• Professionalism and the ability to build rapport with consumers.
• Foster teamwork and cooperation.
• Preferred: previous experience in debt collection, outbound call center, telemarketing, or other related fields.
• Successfully pass a background check.

Job Type:  Full-time

Collections Representative Compensation:

• Individual & Team bonuses each month!
• Additional quarterly, bi-annual, and annual Incentives
• Additional retention and referral bonuses
• A comprehensive paid training program

Benefits:

• Medical Insurance (United Healthcare)
• Dental Coverage (United Healthcare)
• Vision Plan (United Healthcare)
• Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%)
• Voluntary Life Short Term/Long Term Disability Coverage
• Paid Vacation, Personal, Bereavement, and Holidays
• Referral program
• Daily Pay / PNC EarnedIt 
• Employee Discount Life Mart
• Professional Development Grant Program 
• Employee Assistance Program 

Physical setting:

• Call center.
• 9929 Race Track Road, Tampa, FL 33626

Schedule:

• 8-hour shift
• Monday to Thursday 9 am - 6 pm -Friday 8 am- 5 pm.
• No nights / No weekends 

Supplemental pay types:

• Monthly Bonus Pay 

Ability to commute/relocate:

• 9929 Race Track Road Tampa, FL 33626 
• Must have the ability to work in office full time (No hybrid or work from home)
• Must have reliable transportation 

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law and regulations?

Education:

• High school or equivalent (Preferred)

Experience:

• 3rd party collection: 1 year required

Work setting:

• Call center.

Work Location : In office full time

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